Shipping policy
Effective Date: 1st July 2024
Welcome to Nibbana Studio! We are committed to providing you with the best possible shopping experience. Please review our shipping policy below:
**Shipping Destinations**
We currently ship to the following destinations:
- Domestic: Currently we have PAN India Shipping available. ( May change based on our delivery partners feasibility)
- International: We are not shipping outside India for now. We will let our cross border customers know once we initiate international shipping. We will update the costs once we add international shipping option.
**Shipping Rates & Delivery Times**
**Domestic Shipping:**
Our products include shipping charges and taxes. Wherever you are in India you will be chared the same cost as shown on our website.
We deliver in Metro cities in 5-6 working days whereas in tier 2 and tier 3 cities, we deliver in 6-10 working days based on the location.
*Please note that delivery times are estimates and may vary due to factors beyond our control.*
**Processing Time**
Orders are typically processed within [1-2] business days. Processing times may vary during peak seasons or due to high order volumes.
**Order Tracking**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order via the provided link or by visiting our website order tracking section.
#### **Shipping Restrictions**
- We do not ship to P.O. Boxes or APO/FPO addresses.
#### **Customs, Duties, and Taxes**
For international orders, customs, duties, and taxes may apply. These charges are the responsibility of the customer and vary by country. Please check with your local customs office for more information.
#### **Lost or Damaged Packages**
Nibbana Studio is not responsible for lost or damaged packages. However, if your order does not arrive within the estimated delivery time, or if it arrives damaged, please contact our customer service team at [Customer Service Email] for assistance.
#### **Returns and Exchanges**
Please refer to our Return Policy for information on returns and exchanges.
#### **Contact Us**
If you have any questions or need further assistance, please contact us at:
- Email: support@nibbanastudio.in
We wish you a fulfilling shopping experience with Nibbana Studio!